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Naseeh Consumer Terms of Service

The contract governing personal use and consumer subscriptions for Naseeh. Effective July 27, 2026. Version 2026-07-30.6.

01

Agreement and Acceptance

These Terms are a binding contract between you and 10881252 Canada Corporation of Toronto, Ontario, Canada, the provider of Naseeh. You accept them by creating an account, clicking acceptance, purchasing a plan, or using the service after the Terms are made available. If you disagree, do not use the service. These Terms do not waive a mandatory right that applicable law makes non-waivable.

02

Consumer Scope

These Terms govern personal use of the Naseeh website, apps, software, and related consumer services. If you use the service for a business, firm, government, or organization, the Commercial Terms apply. A signed agreement, order form, app-store terms, or incorporated policy may also apply.

03

Eligibility and Account

You must be legally able to contract, provide accurate and complete information, and protect credentials and recovery methods. You may not share, sell, or transfer an account without approval. You are responsible for activity, instructions, and charges through your account until you report compromise. We may request proof of identity, location, or payment method.

04

Not a Lawyer

Naseeh is an AI tool for research, organization, analysis, and drafting. Naseeh, its personnel, and its providers are not your lawyer, and use creates no privilege, fiduciary duty, or lawyer-client relationship. The service is not a court and provides no binding decision, opinion, or final advice. Do not delay qualified help because of any output.

05

Outputs May Be Wrong

Outputs may be fabricated, biased, incomplete, outdated, or unsuitable for your facts or jurisdiction, and repeated prompts may produce different answers. Independently verify official law, sources, citations, calculations, deadlines, and jurisdiction, and obtain qualified review for any important use. You alone are responsible for decisions, actions, filings, and outcomes based on outputs. We bear no liability for your reliance on any output, or for any decision, action, omission, document, advice, or result based on it, or for any loss arising from it, including a missed deadline, a lost case, a penalty, or harm to your client or a third party.

06

Inputs and Permissions

You retain rights in Inputs and represent that you have every right, consent, and legal basis required to submit, process, and transfer them through providers. Do not submit secrets or professional, personal, health, financial, or minor data unless authorized and appropriately safeguarded. You grant us a worldwide, non-exclusive license to process Inputs as needed to provide, protect, develop, and enforce the service. We may create, use, retain, and exploit aggregated and de-identified data that does not reasonably identify you, for any purpose and without time limit, and this right survives closure of your account.

07

Outputs and Ownership

As between you and us, and to the extent permitted by law, we assign to you any rights we may have in output generated specifically for you after fees are paid. This excludes our models, software, templates, marks, pre-existing material, and third-party content. Others may receive similar output, and we do not guarantee uniqueness, protectability, non-infringement, registrability, or filing fitness.

08

Actions and Integrations

A feature may send a message, create a document, search, upload a file, or take an action through an external service. You direct and are responsible for the action and must review its target, scope, and content before confirmation. We do not guarantee an external service completed, stored, or reversed an action. Some actions may be irreversible.

09

AI and Third-Party Providers

The service depends on AI models, cloud, search, storage, payment, app-store, and other providers in Canada, the United States, and elsewhere. We do not control their terms, prices, decisions, regions, retention, safety review, or product continuity. We may use, change, or remove any suitable provider, model, version, or region without guaranteeing a replacement.

10

Acceptable Use

You must follow the Usage Policy incorporated into these Terms. Prohibited conduct includes unlawful, fraudulent, or harmful activity; rights or privacy violations; system compromise; evading security or limits; unauthorized automated extraction; impersonation; resale; and building a competing service or model without written approval.

11

Monitoring and Enforcement

We may use proportionate automated systems and human review for security, fraud, abuse, and compliance; block an input, output, or file; restrict a feature; request information; preserve evidence; and report where law requires. We have no duty to screen every item or prevent every misuse, and a failure to enforce once is not a waiver.

12

Plans, Limits, and Fair Use

Checkout identifies the plan, term, features, and capacity at purchase. A limit is a technical or contractual ceiling, not cash, property, or a guaranteed transferable balance. We may apply rate, concurrency, size, safety, or cost controls; reject or delay requests; and change future limits. We do not guarantee every theoretical unit is available during peak demand or provider failure.

13

Prices and Taxes

Prices exclude taxes and government charges unless stated otherwise. You are responsible for taxes, fees, and bank, currency, or payment-platform differences. We may correct an obvious pricing error before performance or cancel the order and return only the amount actually received where law requires. We may change pricing at any time and in our sole discretion for any future period, effective on posting, with no advance-notice obligation. Continued subscription after the effective date accepts the new price. If you do not agree, your sole remedy is to cancel before the renewal date.

14

Renewal and Cancellation

Subscriptions are prepaid and automatically renew for the displayed period until cancelled. Cancel before renewal; a late attempt or deleting the app may not stop the next charge. Cancellation stops future renewal only and does not erase amounts due. Access ordinarily continues to the paid term’s end unless suspension or termination applies.

15

No-Refund Policy

To the fullest extent permitted by law, all fees and prepayments are final, non-cancellable, non-refundable, and create no service credit. There is no refund for unused time, reduced use, user error, a price, limit, model, provider, or feature change, a temporary or permanent outage, service discontinuation, or legal, security, or provider-driven suspension. No automatic, pro-rata, credit, or compensatory remedy applies. Any refund is limited to the minimum required by mandatory law, an app-store rule, or our express written commitment.

16

App Stores and Payment Providers

If you pay through Apple, Google, a distributor, or intermediary, that party controls collection, cancellation, refunds, and disputes under its rules. Requests must go to that party, and we cannot refund money we did not receive or the platform controls. We may suspend an account after a chargeback or dispute, and any lawful balance, fee, or collection cost remains due.

17

Service Changes or Discontinuation

At any time and to the fullest extent permitted by law, we may modify, replace, limit, suspend, or discontinue any model, source, feature, plan, integration, or the entire service, temporarily or permanently, with or without notice where notice is impracticable. We do not promise a substitute, data migration, backward compatibility, or continued function. A change creates no refund or credit unless law requires it.

18

Suspension and Termination

We may immediately suspend, restrict, or terminate an account or content for actual or suspected breach, non-payment, security, legal, reputation, or cost risk, a provider or government requirement, or to protect a person or the service. We may end the service or an inactive account for operational reasons. We are not liable for resulting loss of access, and a breaching account receives no refund.

19

Data After Termination

Content may become unavailable immediately on suspension or termination. You are responsible for independent copies and for exporting needed material before closure where an export tool exists. We do not guarantee backup, restoration, or a grace period. Data may be deleted, isolated, or retained under the Privacy Policy, law, or security and dispute needs.

20

Naseeh Intellectual Property

We and our licensors retain all rights in the service, software, models, designs, templates, methods, databases, documentation, marks, and improvements except rights expressly granted. You may not copy, decompile, reverse engineer, remove notices, use marks, or publish benchmark results without permission, except where law prohibits that restriction.

21

Feedback

If you provide an idea, suggestion, rating, or correction, you grant us a perpetual, worldwide, irrevocable, transferable, royalty-free license to use, incorporate, and exploit it for any purpose without duty or attribution. This alone does not authorize publishing personal data contrary to the Privacy Policy.

22

Beta and Preview Features

We may make a feature, model, source, or integration available as beta, preview, early access, experimental, a lab, or any similar designation indicating it is not final. These are provided “as is” with no warranty, support, SLA, or commitment of availability, accuracy, data preservation, compatibility, or continuation, and may be changed, restricted, have their data deleted, or be discontinued permanently at any time without notice. Your use is voluntary and entirely at your own risk. We bear no liability of any kind for their use or for any loss, damage, or data loss arising from them, and they create no refund, credit, or compensation. Use grants no right to later availability or to any general release of the feature.

23

Warranty Disclaimer

To the fullest extent permitted by law, the service, content, sources, outputs, and actions are provided “as is,” “as available,” and “with all faults.” We and our providers disclaim all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, accuracy, completeness, currency, title, quality, quiet enjoyment, system integration, non-infringement, security, availability, and outcome, and any warranty arising from course of dealing, usage of trade, or course of performance. We do not promise to correct a defect or continue any model, source, or region.

24

Limits on Liability

To the fullest extent permitted by law, neither we nor our affiliates, personnel, or providers are liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profit, revenue, opportunity, reputation, data, confidentiality, use, or substitute cost, even if advised of the possibility. Aggregate liability for all claims is capped at the greater of fees you paid us for the service during the three months before the event or CAD 50.

25

Risk Allocation

The disclaimers and limits apply to every theory of claim, including contract, tort, negligence, and strict liability, even if a remedy fails its essential purpose. They reflect risk allocation and price. Our providers and affiliates are intended beneficiaries of these disclaimers and limits. We have no duty to defend or indemnify you against a claim.

26

Your Indemnity

To the extent permitted, you will defend and indemnify us and our affiliates, providers, and personnel against third-party claims, losses, costs, and reasonable legal fees arising from your Inputs, actions, breach, violation of law or third-party rights, or account use. We may control the defense, and no settlement may bind us without written consent.

27

Force Majeure and Providers

We are not responsible for delay or failure caused by matters beyond reasonable control, including internet, cloud, model, payment, power, or carrier failure; attack; disaster; epidemic; labor dispute; war; terrorism; embargo; sanctions; government order; or a change in law, cost, or terms of a necessary provider.

28

Changes and Notice

We may update the Terms for legal, security, operational, or commercial reasons. We publish the date and version, and publication is itself sufficient notice. We have no additional-notice obligation, and where materiality matters we determine it. A security- or law-driven change may apply immediately; otherwise it applies on the posted date. Continued use is acceptance. If you disagree, stop use and cancel renewal, without refund unless legally required.

29

Law, Individual Arbitration, and Class-Action Waiver

Ontario law and applicable Canadian federal law govern, excluding conflict rules. Before any proceeding, send a written description to legal@naseeh.io and allow 30 days to attempt resolution. After that, any dispute is resolved by binding individual arbitration rather than in court, except small-claims actions and urgent relief to protect intellectual property or security. Arbitration is before a single arbitrator, conducted remotely, on the documents, or at a location reasonably convenient to you, in Arabic or English at your choice, and we pay arbitration fees exceeding what you would have paid to file an ordinary court action. You waive bringing or joining any class, representative, consolidated, class-arbitration, or private-attorney-general proceeding, and the arbitrator may not consolidate more than one person's claims or award relief to anyone but you. If the class-action waiver is held unenforceable, the entire arbitration provision falls away and courts in Toronto, Ontario have exclusive jurisdiction; the jury-trial waiver survives. You may reject arbitration by notice to legal@naseeh.io within 30 days of first accepting these Terms, and rejection affects neither the rest of the Terms nor your account.

30

General Terms

You may not assign this contract without our consent. We may assign it in a reorganization, financing, sale, or service transfer. An unenforceable term is modified only as needed and the rest remains effective. Non-enforcement is not waiver. Headings are convenient only. These Terms and incorporated documents are the entire agreement. To the extent law permits, English controls an unintended translation conflict.

31

Survival and Contact

The following survive in full upon expiry or termination of these Terms, suspension, closure, or deletion of your account, discontinuation of all or part of the service, and our ceasing to operate, and regardless of the reason it ended: the warranty disclaimers; the liability limits and risk allocation; your indemnity of us; the individual-arbitration provision, the class-action waiver, and the jury-trial waiver; governing law and forum; our intellectual property and the restrictions on you; the perpetual irrevocable license you granted us in Feedback; our right to aggregated and de-identified data; fees owed and the no-refund policy; confidentiality; and any other term that by its nature should survive. Survival revives no obligation of ours that has ended. Notice may be delivered through the account, email, service, or public posting. Contact support@naseeh.io for support, privacy@naseeh.io for privacy, and legal@naseeh.io for legal matters.